FAQ

FAQ2020-01-11T18:27:36+00:00
Are You Open?2020-06-23T13:05:53+00:00

Yes.  We are open.

Safety Protocols:

  • Our doors are locked even though we are open.

  • Visitors can request entry by calling 301-231-5200.

  • Visitors are required to wear face covering.

  • Stay 6 feet apart.

  • Only one visitor at a time.

  • No “Wait” jobs.  Drop-off and pick-ups only.

  • Solicitors are not allowed.

  • Cash transactions can be avoided by paying online or over the phone.

  • Signatures will not be required for in-store credit card payments.

  • “Curbside pickup” is available.  We can leave your order outside our front door.

  • Deliveries by our drivers will not require signatures.

  • Our drivers can leave your order outside your office, if requested.

How can I check the size of my drawing?2020-01-11T18:32:51+00:00

If your drawing file is a pdf file, open it with Acrobat.  Move your cursor to the lower left corner of your drawing and the drawing dimensions will appear in the lower left corner.

What do the terms “full size” and “half size” prints mean?2020-01-11T18:33:44+00:00

There is often confusion regarding these terms.  Full size and half size do not indicate actual paper dimensions.  They are a reference to the original drawing size.  For example, if a drawing file is currently sized at 24″x36″, then a full size print of that file would be 24″x36″.  A half size print, or 50% reduction,  of the same 24″x36″ original would be 12″x18″.  If the original is 36″x48″, then the full size print would be 36″x48″ and the half size print would be 18″x24″.  It all depends on the size of the original.

Since drawings are typically created to scale, full size and half size prints make the most sense when doing calculations or using the drawings for construction. However, if scale isn’t critical, then enlarging or reducing drawing to any standard paper dimension is also possible.